QUALITY LAB · FOUNDER TEST RUN

Work the case.
Leave with the evidence.

Four standalone quality workshops and one three-day MOVARA class. Every module teaches a method, gives you a record to inspect and asks you to build a work product.

Course menu

Hours below are proposed for instructor-led delivery. Work here at your own pace.

Open the six-record case file

Read the source before deciding. Every record is fictional and intentionally incomplete.

CF-01 / Customer requirement

Fictional Horizon Components order SO-217 requests 120 brackets by October 14. Drawing DR-44 Rev C calls for a 10.0 ± 0.2 mm hole and a batch identifier on each shipment.

CF-02 / Production traveler

Traveler TR-217 shows 80 brackets made September 22 using work instruction WI-04 Rev B. Rev C was released September 19; the traveler does not show a review of the change.

CF-03 / Inspection sample

Inspector sampled 20 of the 80 TR-217 parts September 23. Nineteen readings are 9.9–10.1 mm and one is 10.3 mm. Gauge G-17 was within its calibration period on September 23. Disposition of all 80 pieces is not recorded here.

CF-04 / Competence record

Operator Lee acknowledged WI-04 Rev B on September 15. A Rev C acknowledgment is absent from the supplied sample. Another training or briefing record has not been checked.

CF-05 / Shipment and past issue

Shipment log lists the 80 TR-217 parts as HOLD, with no release entry. A previous order SO-205 had a customer complaint about an incorrect revision; the complaint record has no verified cause or effectiveness result.

CF-06 / System review

Internal-audit schedule lists the purchasing process for August, but the supplied file has no completed report. Management review minutes note a target of fewer than two revision errors per quarter without a current result.

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STANDALONE WORKSHOP · 8 PROPOSED HOURS

QMS readiness

Process owners, quality staff and leaders

Work product: Process map · evidence matrix · ranked readiness plan

0 of 5 modules recorded · instructor review still required

MODULE 1 / 5

Purpose, scope and requirements

Define what the system must deliver and where its boundary sits.

01 / LEARN THE METHOD

A quality management system follows work from a requirement to a result. Start with the customer promise, then identify the processes and people who make it possible.

Keep three layers separate: a requirement, a documented method, and evidence the method happened. A missing record in one sample is a question until you have checked where else the evidence might be.

Open these records

CF-01 defines the order; CF-02 and CF-03 show parts of the execution trail.

02 / BUILD YOUR ARTIFACT

Write a scope statement for the fictional bracket workflow and identify the first evidence you would request.

Customer and product requirementsState quantity, revision, dimension and identification requirement.Process boundaryWhere does this process begin and end, and which handoffs sit inside it?First record to checkName a record ID and the question it could answer.

03 / MAKE THE CALL

Which item is the clearest product acceptance criterion?

04 / CHECK YOUR WORK

Read your answers against these three criteria. A checked box records your review; an instructor still evaluates the work.

Scope names the actual flowRequirement includes revision and limitRecord request can verify the claim

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